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Warranty Information


How Long Does the Warranty Coverage Last?

  • 12 months (1 full year) after delivery date.

What this Warranty Covers

  • The SERMAN BRANDS Warranty covers any factory defects as a result from the manufacturing process of the product. A factory defect refers to any feature or quality of the product that limits the intended purpose for which is was created.  

 What this Warranty Does Not Cover

  • The SERMAN BRANDS Warranty does not cover products that have been damaged due to loss, misuse, abuse, or accident.

 What We Will Do to Correct the Problem

  • SERMAN BRANDS will replace the defected product and pay the shipping cost for replacement. If the originally purchased item is out of stock, another item of equal value will be issued.   

 How to Activate Product Warranty

  1. Navigate to the SERMAN BRANDS home page.
  2. Click the “Warranty Registration Tab”
  3. Fill out the Warranty Registration
  4. Click “Activate Warranty” button!
**You have 30 days from delivery date to activate your 12-month warranty**

How to Contact SERMAN BRANDS to access warranty coverage.

  1. Notify SERMAN BRANDS via email: info@sermanbrands.com.  
  2. In the email include: order number and a few pictures showing factory defect.